Approved Plumbing Co.

I never leave reviews but for them, I have to! We have had Approved Plumbing to our house twice and both times, they were fantastic. Not only super friendly, down to earth and professional but also took the time to explain what was going on and the options we had which we appreciated greatly. Even the administrative staff were awesome when we called. I would recommend 6 stars if I could. This is the type of service you wish you could get more often! Thank you Approved Plumbing!!

Approved Plumbing is terrific! The techs came in the time frame they said they would, were very neat, polite, and went the extra mile to make sure the space was cleaned up after installing a new water tank. Dawson carefully explained our options and when it was installed, went over everything they did. Vince was the other tech who also was very conscientious and worked hard to make sure everything got done correctly.

I was VERY disappointed to find out that once my service representative Nick came to do the work it could not be completed because I had been communicating with their AI “Rusty” not the actual company representative . I had purchased a $1000 range that needed to be converted to propane. I reached out 3 weeks prior to be sure that they could do it. Based on all my correspondence I was reassured it would be done. I arranged to have them out the day after my range was delivered The conversation never happened and I am still without a range. Nick explained to me that they were testing out the new communication system and felt bad. This situation makes me rethink how AI is going to potentially destroy customer service.😞 I suggest you call the office and speak to a live person. They do seem to be a very professional and knowledgeable company. I would still highly recommend them.

It was easy to get a timely appointment. They called ahead to let me know when tech would arrive. Nick was professional and let me know ahead what was needed and got my ok to do the work. He was successful!

I requested that Approved Plumbing send someone with experience because my H.W. tank was making very loud noises. I am pleased to say that Russ Fox and Joe were the best team that I could have had, because Russ checked out my dishwasher and bath room shower. He decided to install a "hammer" device on the dishwasher line and replaced the H.W. tank. I had previously used a large well known plumbing company, but their only solution was to install a pressure regulator on my cold water feed line. Russ checked our cold water pressure and said that we did not need a regulator. Approved Plumbing has a new customer. Also, Jenny, the receptionist was very efficient in listening to my needs and sending out someone that I would like.

Our accessible shower turned out better than we anticipated! Russ Brady and his team worked with us step by step and the work was completed a day before planned! My husband and I would recommend Approved Plumbing for bathroom remodels to all of our friends and family!! Thank you for our trust in you!!!

I used this company in 2019 to. Have faucets installed in a newly remodeled kitchen and adjascent bathroom. They quoted an excessively high price of $1800. I only used them as we had no access to water. I will never use this company and certainly wouldn't recommend them to any associates. Barry Farine

The technician arrived right on time. He was very professional explaining the situation to me. He went through several troubleshooting efforts and provided me with several alternatives to resolve my issue. My issue was with my well and he said that Approved Plumbing doesn't always work on wells, therefore referred me to several local plumbers who are more experienced dealing with wells. I would recommend Approved Plumbing and Nick (technician) to everyone. You will not be disappointed.